Job Description
We are now looking for a claims adjuster with a focus on personal property damage for Dina Försäkringar Nord, located in Piteå or Sundsvall. Do you have experience in claims adjustment, good insurance knowledge and enjoy a customer-oriented role where you have to take a lot of personal responsibility? Then this could be the right job for you - welcome with your application today!
Selection is ongoing and the position may be filled before the application deadline, so please apply as soon as possible.
About Dina Försäkringar
Dina consists of six insurance companies around Sweden that collaborate under the common brand Dina Försäkringar. Dating back to 1768, Dina has long experience in insuring what is important in people's everyday lives. Dina Försäkringar is the country's sixth largest non-life insurer and works based on the mottos innovative, close and committed.
Dina Försäkringar Nord is one of the companies in the Dina group and operates in the four northernmost counties, with offices in Sollefteå, Piteå and Sundsvall. The company is on a growth journey with high ambitions and strong faith in the future.
### About the role
As a claims adjuster with a focus on movable property, you work in a customer-oriented role where you handle claims related to movable property, for both private and corporate customers.
Claims are received via telephone, web or email and you are responsible for the entire process, from first contact to completed settlement. The work includes interpreting insurance terms and conditions, assessing compensation rights, making decisions, communicating with customers and collaborating with external parties such as suppliers and repairers.
You run several claims cases in parallel and have an important role in ensuring legally secure, efficient and customer-oriented claims settlement.
At the office, you work together with other claims adjusters in a close and collaborative environment.
### Your profile
We are looking for someone who has experience in claims management and good insurance knowledge, preferably in property and casualty insurance. You are confident in interpreting insurance terms, making claims assessments and communicating decisions in a clear and empathetic manner.
As a person, you are service-oriented, structured and responsible. You enjoy dialogue with customers, even in situations that can be emotionally stressful, and have the ability to build trust through professionalism and responsiveness.
You work independently, are solution-oriented and have difficulty prioritizing when the pace is high. At the same time, you are a team player who enjoys collaborating and sharing knowledge with colleagues.
### Requirements for the position
Experience in claims settlement
Good insurance knowledge in non-life insurance
Ability to interpret insurance terms and conditions and make independent decisions
Good computer skills
Completed high school education
Fluent in Swedish, spoken and written
Meritorious
Experience in personal property damage
Experience in customer-oriented processing
Other
Employment form: Permanent employment at Dina Försäkringar Nord
## Start date: By agreement
## Scope: Full-time
## Location: Piteå or Sundsvall
Other
## Start date: By agreement
Assignment form: Permanent employment where you will be employed directly at Dina Försäkringar
## Location: Sundsvall/Piteå
You apply for the position by answering a few questions and attaching your CV or linking your Linkedin profile. Candidates who meet the basic requirements will receive a link to a personality test and a logical thinking test.
Read more about why we use tests in our recruitment here. Those who progress further are invited to a digital interview. We work competency-based throughout the recruitment process.
If you have any questions about the position or the recruitment process, please contact the recruiter responsible, Ida Mossnelid, at and .
Stegra handles the entire recruitment process and all questions about the position are answered by Stegra.
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