Technical Support Engineer

Are you a true problem-solver with a passion for technology and machinery? As a Technical Support Engineer, you'll support customers and technicians, resolve technical issues, and ensure flawless service. You'll join a family-run SME with a strong team spirit, plenty of freedom, and an attractive salary package (€3,000 - €4,000) including a company car and 32 vacation days. Does this sound like your next challenge? Apply now!
What will you be doing as a Technical Support Engineer in Zedelgem?
Within the after-sales team, you'll act as the technical point of contact for customers, technicians, and internal colleagues.
You'll analyze problems, provide solutions, and process them in the ERP system.
You'll follow up warranty inquiries from request to completion.
You'll prepare quotes for upgrades and machine modifications.
You'll provide technical advice to the sales and service teams.
You'll contribute to improvements and efficiency within service processes.
Our client
You'll be joining a rapidly growing family-owned SME in Zedelgem. The company specializes in the sale, service, and repair of professional machinery for recycling, construction, and agriculture. Their customers appreciate the reliable service, technical expertise, and the team's no-nonsense mentality.
The atmosphere? Open, collegial, and down-to-earth. The teams work closely together, share knowledge, and enjoy ending the week with fries and a cozy after-work drink on Friday evenings. What profile are we looking for as a Technical Support Engineer in the Zedelgem region?
You have a Bachelor's degree in technology, such as electromechanics, mechanics, or a comparable qualification.
Relevant experience in a technical role is required.
An interest in machinery for construction, recycling, soil processing, or agriculture is a plus.
You can communicate fluently in Dutch and have a basic knowledge of French and English.
ERP systems and MS Office are familiar to you.