Job Description
Liantis supports everyone who is an entrepreneur and/or employs people. With us, you'll find a trusted partner who, through an integrated approach, will provide you with the right solution at every stage of your entrepreneurial journey: from starting your own business, to hiring staff, developing an HR and well-being policy, and risk protection, all the way to retirement. We do this both digitally and at one of our 60 locations in Belgium. This way, we ensure that entrepreneurs can rest easy about all their human resources matters.
## For more information: liantis.be.
Liantis is looking for customer advisors with a bird's-eye view. Because with you, it's about more than just that one question. You know the client inside and out. You identify their needs. With your head not in the air, but with both feet among clients, colleagues, and external partners. Your expertise? Payroll. That makes you the first point of contact for payroll management and social legislation. Ready to go?
This is what your job looks like
“Every day is different. But I always get satisfaction from the job,” says Arzu, payroll customer advisor. What does a typical day look like?
Whether clients email you or call you, you're ready to answer their social and legal questions. Because you're the expert and the point of contact for payroll management and social legislation.
You ensure that payroll calculations are performed on time and correctly. Other operational tasks – collaborating with external partners, requesting reports, and updating client files – also fall under your reliable supervision.
With around ten client visits per year, you proactively assess where you can provide support. Is the client looking for an HR software package? Is the prevention and well-being policy up to par? The client trusts you because you guide them where necessary.
Good to know: on your first day, we'll give you a warm welcome and you'll get started with start@payroll. Our training program in which you'll receive three months of guidance. This will put you firmly in your shoes, ready to grow as a payroll customer advisor.
### Profile
Do you recognize yourself in this?
Preferably, you have a bachelor's or master's degree. Already have some relevant work experience under your belt? Bonus points. But most importantly for us: your drive to go for it.
Social security law, employment law, and general social legislation? That's your area of expertise. Even more: you'll sink your teeth into it. And thus always stay up-to-date.
At Liantis, there's a person behind the numbers and data. And that's you. You enter them accurately and punctually. With the utmost care and attention.
As a payroll customer advisor, you are service- and people-oriented. You're easy to communicate with and attentive to the customer, to identify and resolve their needs. You also listen to external contacts such as accountants, sector funds, the National Employment Office (RVA), etc. And finally: your Liantis colleagues. Think of prevention and well-being, social security fund, risk solutions...
Are you stress-resistant? Great! Because client files are often complex. In any case, together with your colleagues, we at Liantis help clients as quickly as possible.
Will you become a payroll customer advisor? Then you become a Liantis ambassador. You identify with our values: shoulder to shoulder, rolling up your sleeves, genuine and sincere. And you share them with us.
### Offer
What we have to offer
Why do you want to work at Liantis? We've listed it for you.
## For your comfort:
You'll receive an attractive salary package, which you partly customize with our flexible remuneration system (extra vacation days, bicycle leasing, etc.). In addition to your basic salary, you'll also receive meal, eco, and gift vouchers. And if we achieve the set targets, the salary bonus is a welcome bonus. But our highest priority: the well-being of our employees. On the job and beyond. Hence our hospitalization insurance and pension fund.
For your personal development;
People are the beating heart of our organization. That's why we at Liantis strongly focus on personal development. This gives you the opportunity to develop your talents in a modern and professional work environment that's constantly evolving. With e-learning and organized training courses. The result? A rewarding career and continuous growth.
For your work-life balance.
Reward is more than just wages. We value your work-life balance. That's why you work a flexible schedule of 38 hours per week. Teleworking? Not during your starter training, but afterward: definitely. Also