Service staff for passengers in mobile service (m/f/d)

Introduction
Location:
... Your tasks
You will provide information to passengers via relevant information systems and media.
You will also assist passengers with reduced mobility on the platform and provide first aid when necessary.
You will issue passenger documents and check posted timetables and posters for accuracy and condition.
You will represent Deutsche Bahn at the service point (DB Information), in the mobile service at the station, and on the platforms, ensuring customer satisfaction.
HTLC1_DE
Your profile
Completed vocational training in a service-oriented profession, e.g., as a sales assistant, in the hospitality industry, or in a commercial field.
Experience in the service industry and in dealing with customers.
You are characterized by a confident and friendly demeanor, attentiveness, and customer focus.
You You are willing to work shifts, including weekends and holidays.
Good German skills are required; English skills are desirable.
This is important to us:
Equal opportunities and self-determined participation for severely disabled and equivalent persons, as well as respectful collaboration, are firmly established principles within the DB Group. Therefore, severely disabled and equivalent applicants will be given preference if equally qualified.
We offer
HTLC1_DE
meinestadt.de
Braunschweig