Front Office Agent (m/w/d) - INNSIDE by Meliá Düsseldorf Seestern

At Meliá, we are proud to be a community of Very Inspiring People.
Our team consists of dedicated professionals committed to transforming everyday experiences into extraordinary moments. Whether you are at the beginning of your career or a seasoned expert, each team member brings unique talents and perspectives that contribute to our vibrant and enriching culture.
Working at Meliá is not just a job, but an opportunity for continuous personal and professional development. We believe in fostering potential and empowering our employees to shape their future in a dynamic and supportive environment. With a focus on innovation, we invite you to join us in creating unforgettable experiences for our guests, while embarking on your own journey of discovery and success.
What you can expect as a Front Office Agent:
You are a true host at heart and ensure that guests feel comfortable during check-in and check-out, and throughout their entire stay. Here, every guest receives personal and individual attention.
You ensure that our trainees, temporary staff, and interns receive professional training to guarantee excellent service.
What we are looking for:
We are looking for an open-minded, team-oriented individual with:
Results-oriented and independent work style
Resilience and flexibility
Experience in reservation processing
An open and friendly personality
Very good English skills
Conscientious and responsible work ethic
Service-oriented and guest-focused thinking and actions
Punctuality, reliability, and trustworthiness
Meliá's way to work!
... You receive 30 vacation days per year to ensure you have ample time to relax and recharge.
We cover the cost of your DeutschlandTicket (Germany Ticket) so you can travel freely.
You will work in a supportive and respectful team that is committed to continuous improvement.
You will receive structured onboarding and support to facilitate your start.
We offer internal and external training as well as internal career development opportunities.
You will have the opportunity to develop both professionally and personally, and to contribute your own ideas.
With us, you can expect an exciting and varied workday.
You receive complimentary tea, coffee, and cold drinks, as well as free, fresh, full board in our employee cafeteria.
We provide you with complimentary work attire and clean it, as well as your personal business attire.
We regularly host team events and parties.
We regularly organize health days and offer discounts on gym memberships.
You benefit from attractive employee discounts on clothing, car rentals, and more from over 600 brands.
Through our "Inspiring Friends" program, you have the opportunity to receive a €1,000 bonus for each new employee you refer.
INNSIDE by Meliá Düsseldorf Seestern
Niederkasseler Lohweg 18a
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