Job Description
Join our team at the NH Cologne Old Town, just steps from the Chocolate Museum.
As a Front Office Agent (m/f/d), you can expect a diverse work environment in a modern business hotel and great benefits.
Do you already have some experience in a front office setting and speak German and English? Then you're a perfect fit for us!
... Your benefits at NH Hotels
Fair compensation & security: Pay according to collective agreement including company pension scheme and a permanent employment contract
A home away from home: Worldwide hotel stays from €36 for 2 people with breakfast for our employees
Regular working hours: Family-friendly and predictable shift models in full-time or part-time positions
Culinary highlights: Varied and delicious meals prepared by our kitchen team
Attractive discounts & benefits: Access to the benefits portal with discounts on brands and event tickets, plus €25 per month on your Pluxee Benefits Card
Stay mobile: Company bike leasing for environmentally friendly and active travel
Grow together: Offline and online training, as well as comprehensive further education and exchange programs organized by our Minor Hotels University Northern Europe
Team spirit: Team events such as summer parties, Christmas parties, and sporting events
We invest in you: Individual onboarding through our Best Buddy, Welcome@Work, and training programs
Your outfit – our service: Free Uniforms included (cleaning provided)
Your tasks at a glance: Check-in and check-out, as well as providing personal and telephone support to our guests
Implementing service and quality standards at the front office
Accepting and processing reservations
Creating statistics, reports, and daily cash reconciliations
Training and mentoring your team members
Why you're a good fit for us: Previous experience in a similar position is an advantage, but not a requirement – we also welcome career changers!
You are characterized by a strong service and hygiene awareness.
You are a true team player and enjoy working with others.
A friendly, helpful, and respectful demeanor is a given for you.
Good German skills complete your profile.
Minor Hotels Europe & Americas is committed to an inclusive and diverse work environment where everyone is equally valued and supported.
Join the Minor Hotels Europe & Americas team now!
We look forward to meeting you!
NH Cologne Old Town
Holzmarkt Cologne
Fax)
www.nh-hotels.com
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