Area Advisor I – For Managing Reception and Hospitality Facility – M/F

Job location, NOVO MESTO , Southeast Slovenia - Slovenia

Tourism Advisor, probationary work 3 months, permanent contract, full-time, 40 hours. Responsibilities include:

* Supervising reception operations, including managing reservations, check-in and check-out procedures, and ensuring excellent guest service
* Leading and training reception staff, assigning tasks, monitoring service standards, and providing support in problem-solving
* Managing the hospitality facility, ensuring quality of services, supervising food and beverage preparation, and maintaining cleanliness and hygiene
* Ensuring guest satisfaction, handling complaints or issues, and maintaining high standards of service and hospitality
* Monitoring food and beverage inventory, placing orders, contributing to menu planning, and managing financial resources effectively
* Establishing and maintaining relationships with food, beverage, and other suppliers to ensure quality ingredients and services
* Ensuring compliance with food safety standards, hygiene regulations, and guest safety rules
* Performing administrative tasks, such as preparing reports, monitoring costs and revenues, processing reservations, and other related administrative duties
* Performing other tasks and duties as assigned by the supervisor or director

Requirements:

* Experience in organizing and managing small teams (reception, hospitality operations)
* Knowledge of hospitality laws and regulations, HACCP system, and basic occupational safety standards