Job Description
Are you passionate about sales and possess in-depth knowledge of the hotel industry? With your persuasive manner, strong negotiation skills, and keen understanding of customer needs, you're the ideal addition to our team.
... Your tasks
for the Sunstar Hotel Grindelwald (approx. 80%)
Ensure the best possible occupancy rate for the hotel with optimal pricing and an ideal guest mix
Proactively acquire new MICE clients (by phone, in person – nationally and internationally)
Develop and implement sales strategies for the MICE sector
Create offers, follow up on them, and conduct sales meetings
Conduct property viewings, organize and manage familiarization trips and client events
Plan and execute sales promotion activities locally, regionally, and within the hotel (e.g., sales blitzes, client visits, in-house events)
Actively sell hotel rooms, meeting and group bookings using yield management and strategic plans
Participate in client events, site inspections, and networking events
Work closely with the Revenue Management, Event Management, and Front Office departments
Analyze market and competitive situations and derive appropriate measures
Maintain our CRM system and document your sales activities in a structured manner
Participate in internal training and continuously develop your skills
Your overarching tasks at the group level (approx. 20%)
Actively promote cross-selling in the MICE sector for other hotels within the group
Negotiate contracts with tour operators and travel agencies and maintain these partnerships
Represent the hotel group at national and international trade fairs and roadshows (in coordination with the CEO)
Work closely with the central marketing and sales team on group-wide sales initiatives
Support the further development of sales processes and tools at the group level
Contribute to group-wide sales projects and campaigns
Prepare monthly reports for the CEO
Your collaboration and communication
Report to the hotel management for day-to-day operations and to the CEO for group-wide tasks
Communicate professionally, courteously, and respectfully with guests, business partners, and colleagues
Keep other departments informed about sales activities and actively seek out information
Share relevant information Communicate in a timely manner with colleagues: both within the hotel and within the group
## You will work closely with:
## CEO
Hotel Management
Revenue Management
Hotel Support (for group inquiries)
## And in contact with external partners such as:
Agencies
Local partners in the destinations
Trade fair, congress, and seminar organizers
Consultants
## You bring:
You have several years of sales experience, ideally with a focus on the MICE sector
You have a strong affinity for the hotel industry and possess a valuable network in the event and travel sector
You are very familiar with hotel management systems such as Opera, Sihot, or similar
You have experience dealing with demanding, international clients
You have a university degree (Bachelor's/Master's) or comparable training in sales
You communicate confidently and persuasively in German and English – additional languages are a plus
You are willing to travel and demonstrate a high degree of flexibility
You work in an organized and proactive manner Solution-oriented
You place great value on quality – down to the smallest detail
You are a mature, self-confident, and reliable individual
You have an ambitious, success-oriented, and optimistic work ethic
You are a true team player with impeccable manners towards guests, colleagues, and superiors
You are a good listener and understand how to address customer needs
You enjoy working independently and take responsibility
Your skills
You act independently within the scope of your role
In the event of exceptional circumstances, you consult with your supervisor
We offer
A position at the Sunstar Hotel Grindelwald
A permanent position in a motivated team
A dynamic work environment
Freedom for ideas and creativity
Development opportunities (further training)
Use of the hotel's fitness, sauna, and pool area and discounts on wellness treatments at Sunstar Hotels
Team events (e.g., joint activities) BBQ)
Interesting further training and career opportunities within the largest Swiss holiday hotel group
Brands for Employees Pla
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